Hi there!
I'm a Lead UX Strategist specialising in AI-Driven Enterprise Solutions. I deconstruct complex risk and safety ecosystems into intuitive, high-impact digital experiences. I've had the privilege of working across various industries, bringing fresh perspectives to challenging problems. My design process is thorough and adaptable—here's a glimpse into how I bring AI-integrated ideas to life:
Behavioural Analysis | Contextual inquiry
Client visits and on-site contextual inquiries are crucial for my design process. I gain deep insights into business logic, user pain points, and existing technical tools to uncover opportunities for AI-driven value.
Customer, User & Stakeholder Workshops
Interacting in person, hearing various viewpoints, and reaching a mutual understanding of shared strategic objectives is invaluable. I lead workshops with global stakeholders to ensure alignment on product vision and technical feasibility.
User Journey Map
Developing User Journey Maps as living documents is a key method for identifying friction points and opportunities for intelligent automation.
Platform & AI Landscape Analysis
Current State Analysis
If there’s an existing solution to improve, I analyse it fully to create a benchmark for measuring AI performance and UX improvements.
Ideation & AI Strategy Sessions
No one succeeds alone. I lead collaborative workshops to ensure all voices are heard while exploring LLM integration and generative UI possibilities.
Playbooks and Resources
Persona & Agent Profiles
AI Risk Assessment Matrix
Complex Userflows & Logic Maps
Conceptual Design
Low-fidelity Wireframing
Idea Evaluation
Concept-Testing & Prototype
Storyboards
Value Proposition Canvas
Detailed Prototype Testing
I rapidly generate and test prototypes to validate AI-driven hypotheses and ensure optimal, reliable user experiences.
Hi-fidelity Interface Design
Creating polished, accessible interfaces that make complex data sets glanceable and actionable.
Design Systems & Documentation
Building and maintaining robust design systems that reduce development timelines and ensure consistency across global AI products.
